Appendix C – Usability Survey Analysis

Appendix C

Usability Survey Analysis

The survey method used to collect the information was made available only through an online network of friends on Facebook. The survey consists of eight multiple-choice questions and one open-ended response. The survey rate of response was a 100% with 11 surveys online and returned.

In the survey, 64% of respondents found the information they were looking for and 81% found the graphic design of the buttons easily recognizable. Out of the responses, 64% did not find themselves clicking on other elements on the pages that did not work. However, after viewing the Web site, 64% felt somewhat persuaded to visit SCFP facilities, and 18% felt very much persuaded.  55% said that the visual design of the Web site for SCFP did enhance their experience and impression of the business.

Aspects that Require Improvement after Testing

Many of the respondents found the Web site interesting. However, the Web site needs more content on the services page for potential patients, which is critical information.  The site needs to provided a list of medical services. The overall design layout is simplistic and straight to the point. The easily recognized buttons help users with navigation. The user-centered design is great. Respondents said that the photographs on the home page convey an old Western and Eastern views of medicine. The content is not overloaded with text and the information presented is what users are looking for. The organization of the site’s information can be accessed within 3 quick clicks and the consistency stay the same on every page. The graphic design keeps the site somewhat interesting, which is good but the content is not informative enough. Visitors want add more detailed information about practices and services. Some respondents said that the site needs animation and the pictures do not show much meaning. The information layout is well-organized except for the “Services” section. However, respondents complained about the site seeming to be too centered; meaning that there is too much empty blue space on the sides. Also, respondents thought the site was made for advertising, and the Web site should add flash or animation images to attract viewers.

Appendix B – Usability Survey Results

Appendix B

Usability Survey Results  

 Rate of Response 11/11 = 100%

 1. Can you find the information that you wanted?

Not at all                                         0.0%      0

Not very much                                  0.0%      0

Somewhat                                            9.1%      1

Moderately so                                  63.6%    7

Very much                              27.3%    3

2. Are all the buttons noticeable and easily recognized? 

  Not at all                            9.1%      1

Not very much                  0.0%      0

Somewhat                          9.1%      1

Moderately so                  0.0%      0

Very much                          81.8%    9

3. Do you find yourself clicking on links or pictures that do not work?

  Not at all                                  63.6%    7

Not very much                         18.2%    2

Somewhat                                   9.1%      1

Moderately so                         9.1%      1

Very much                               0.0%      0

4. Do you find this Website interesting? Why or Why not?

See Appendix C  under “Changes Made After Testing”

5. Do you like the graphic design/ aesthics of the project?

  Not at all                            0.0%      0

Not very much                  0.0%      0

Somewhat                          7.3%      3

Moderately so                   36.4%   4

Very much                          36.4%    4

6. Does this Website convince you to take an action, such as wanting to go there for your health?

  Not at all                            0.0%      0

Not very much                    9.1%      1

Somewhat                           63.6%   7

Moderately so                   9.1%     1

Very much                          18.2%    2

7. Is the navigation clear?

  Not at all                             0.0%     0

Not very much                  0.0%      0

Somewhat                          36.4%    4

Moderately so                  0.0%      0

Very much                          63.6%    7

8. Do you think this Web site needs to be improved?

  Not at all                            18.2%    2

Not very much                   18.2%    2

Somewhat                          18.2%    2

Moderately so                   27.3%    3

Very much                          18.2%    2

9. Does the visual design enhance the experience?

  Not at all                             0.0%     0

Not very much                  0.0%      0

Somewhat                          9.1%      1

Moderately so                  54.5%    6

Very much                          18.2%    2

Appendix A – Usability Survey

Appendix A

Usability Survey  

Questionnaire for Usability Survey

Space Center Family Practice (SCFP) – A General physician and specialize in medical acupuncture.

Internet Usage:

1. Can you find the information that you wanted?

Not at all      Not very much      Somewhat          Moderately so        Very much

Inquiry:

2. Are all the buttons noticeable and easily recognized? 

Not at all      Not very much      Somewhat          Moderately so        Very much

3. Do you find yourself clicking on links or pictures that do not work?

Not at all      Not very much      Somewhat          Moderately so        Very much

Content:

4. Do you find this Website interesting? Why or Why not?

 Design:

5. Do you like the graphic design/ aesthics of the project?

Not at all      Not very much      Somewhat          Moderately so        Very much

6. Does this Website convince you to take an action, such as wanting to go there for your health?

Not at all      Not very much      Somewhat          Moderately so        Very much

7. Is the navigation clear?

Not at all      Not very much      Somewhat          Moderately so        Very much

8. Do you think this Web site needs to be improved?

Not at all      Not very much      Somewhat          Moderately so        Very much

9. Does the visual design enhance the experience?

Not at all      Not very much      Somewhat          Moderately so        Very much

 

Please, help complete this survey

before 12/07/09

Thank you for your assistance.

To see analysis of Usability Survey, see Appendix C 

Web Testing: Usability Survey

Usability Testing

For my final project in Web design, I am gathering a minimum of 10 usability survey responses.  The Web site I built needs to be simple and so easy that it “doesn’t make you think.”

The Web site is available by clicking here.

http://coursework.uhcl.edu/comm4434-02/TupaJ9158

After viewing the site, please fill out this usability survey.

Usability survey

Please, help complete this survey

before 12/07/09

Thank you for your assistance.

Food as a Medicine

Asthma – Onions help ease constriction of bronchial tubes and breathe better.

Bladder infection – cranberry juice has high acids that control harmful bacteria.

Blood sugar imbalance – Broccoli and peanuts has chromium that helps regulate insulin and blood sugar.  

Bone problems – Pineapple has manganese that prevents bone fractures and osteoporosis.

Breast Cancer – Wheat, bran, and cabbage helps maintain healthy levels of estrogen.

Clogged Arteries – avocado has mono unsaturated fat that lowers cholesterol. Strawberry and any berry have antioxidant that get rid of free-radicals and keeps us young.

Colds – Garlic clears up stuffy heads and lowers cholesterol.

Colon cancer – apples has antioxidants and flavonoids which enhance Vitamin C activity, thus, lowering risk. Oranges also lessen risk.

Constipation – Guava is rich in fiber.

Coughs – Red peppers (cayenne) have similar substances found in cough syrups.

Diarrhea – brown apples or bananas cure this condition.

Lung cancer – dark greens and orange vegetables have beta carotene, a form of vitamin A.

Hay fever – yogurt and local honey in the area prevents allergies.  

Headache – Ginger reduces inflammation and pain.

High Blood Pressure – celery lowers pressure.

Insomnia – honey acts like a tranquilizer and sedative.

Kidney stones – orange help prevent and dissolve kidney stones

Morning sickness – Ginger will cure conditions and nausea.

Osteoporosis – see bone problems.

Premenstrual syndrome – Cornflakes help reduce effects of PMS such as depression, anxiety and fatigue.

Prostrate problems – Tomatoes is a preventative measure for men.

Skin damage – Watermelon provides natural SPF sources that protect skin from suv rays.

Ulcers – Cabbage contains chemicals that help heal gastric and duodenal ulcers.

Upset stomach – banana will settle an upset stomach and Papaya is good for gas and indigestion.

Stroke – Green tea prevents buildup of fatty deposits on artery walls, suppress appetite, and boost immune system.

Appendix B – Web design survey results

Appendix B

Web design survey results

Revised Questionnaire for Audience Analysis

Space Center Family Practice (SCFP) – A General physician and specialize in medical acupuncture.

Internet Usage

Do you use PC or Mac at home?

PC – 90%    Mac – 10%

What browser do you preferred?

Firefox, Internet Explorer, Google Chrome, Safari

60%            30%                            10%                        0%

How much time spent on the Internet?

Less than 1 hour,   1-3 hours, 4-6 hours, 7-9 hours, 10 or morehours

20%                          10%                40%             10%              20%       

Content

What kind of information would you expect to find on SCFP Web Site?

 See Appendix C under “Changes Made After Testing”

What other type of information does it need to stand out from the rest? 

See Appendix C under “Changes Made After Testing” for comments

Design

Should there be animation on the site?

yes        no

30%   70%

Should there be audio on the site?

yes            no

40%         60%

Demography

What is your age?

19 or less, 20-25, 26-30, 31-35, 36-40, 41-45, 46 or more

0%            50%        50%         0%       0%        0%         0%

Are you Male or Female?

male      female

30%        70%

Complete this survey

before 10/06/09

Thank you for your assistance.

To see Web design survey, see Appendix A

Web design tips

Useful Web sites www.w3schools.com and www.journeyed.com

W3C  is a useful tool that check xHTML codes for mistakes. remember to select “Show Source,” “Show outline,” and “Clean up Markup with HTML Tidy.”

http://gmpg.org/ is a Global Multimedia Protocols Groups, helpful to understanding XFN (XHTML Friends Network).

Web safe color reference:

http://www.geocities.com/webtvbeth/hexchart.html

Color wheel references:

http://www.realcolorwheel.com/colorwheel.htm   


 http://www.sessions.edu/ilu/ilu_1.asp

Appendix A – Web Design Survey

Appendix A

Web Design Survey  

Revised Questionnaire for Audience Analysis

Space Center Family Practice (SCFP) – A General physician and specialize in medical acupuncture.

Internet Usage:

Do you use PC or Mac at home?

Inquiry:

What browser do you preferred?

How much time spent on the Internet?

Content:

What kind of information would you expect to find on SCFP Web Site?

What other type of information do they need to stand out from the rest? 

Design:

Should there be animation on the site?

Should there be audio on the site?

Demography:

What is your age?

19 or less 20-25 26-30 31-35 36-40 41-45 46 or more

Are you Male or Female?

Complete this survey

before 10/06/09

Thank you for your assistance.

To see analysis of Web Design Survey , see Appendix C 

Appendix C – Web Design Survey Analysis

Appendix C

Web Design Survey Analysis

The survey method used to gather information was multiple choice questions with a few closed-ended responses. The survey was made available online only. The survey rate of response was a 100% rate with 10 surveys online and returned. Respondents were mainly friends from my college.

In the survey, 90% use PC computers at home. Out of the different browsers used, 60% prefer Firefox, 30% Internet Explorer. Out of the responses 40% spend an average amount of 4-6 hours a day on the Internet while 20% spend an hour or less.

70% said there should be no animation on the site and 60% said no audio playing. Half of the responses came from 20-25 year-old respondents and the other half from 26-30 year old respondents. 70% were Female and 30% male.

Changes Made After Testing

Some of the changes and additions added to the building plans of the site capability are scheduling appointments, accessing medical forms, requesting referrals, answering service or answering machine, and allows emailing and direct IMing.

The site will have information about history, patient stories, credentials (type education and years of practices), office hours, and special days for new patients, directions

Some expectations from respondents were saying to include the benefits and risks, costs, and whether anybody undergo acupuncture.  Also, consider having video clips, news, and information of usual diseases and prevention. One suggested of having Medical advice, Q&A, resources listed on the site and expects 100% accuracy.

In additions to help differentiate, the site needs to be visually appealing, user-centered design, and simple. Also, reasons to try acupuncture, site quality, Q&A section on the front page, easy access, and way of booking or canceling appointments online. Respondents want easy access to the doctor and not just his assistants.

Web Design Survey

The object is to understand your target audience first before creating a Web site. So, the challenge will be finding out what the target audience expects from a Web site. This survey is to understand what kind of content or features you would want to find on a medical website.

User-friendly Web site Survey

I am conducting a survey for my school project. Please, help complete this survey

before 10/06/09

Thank you for your assistance.